No physical shipping
RZ Cricket Ground does not sell or ship physical goods. There are no shipping charges and no courier delivery. Add-ons you choose with a booking (such as equipment) are provided at the ground during your booked time.
How your booking is delivered
- Booking number: shown on screen as soon as the advance is paid, saved in My Profile, and emailed to you if you gave an email address.
- Confirmation: your booking status (Confirmed or Pending) is shown on the confirmation page and in My Profile on the website and app. Pending bookings are normally confirmed by our ground team within a few hours; you get an email when the status changes.
- Receipts and invoices: Razorpay sends a payment receipt for every online payment. Ask the ground team for an invoice for your booking and we send it by WhatsApp or email.
- The service itself: delivered in person at Cricket Ground, RZ, near Ullaria, opposite Gokuldham, Ahmedabad, Gujarat 382210, on the date and time you booked.
- Auction registrations: confirmed on screen as soon as the fee is paid.
If you don't receive your confirmation
Check My Profile first. If the payment went through but you see no booking within 30 minutes, contact us with your payment reference and we will confirm it or refund it as described in our Cancellation & Refund Policy.
Questions
Write to booking@rzcricketground.com, call +91 98245 93189 (Open daily, 6 AM to 11 PM), or visit us at Cricket Ground, RZ, near Ullaria, opposite Gokuldham, Ahmedabad, Gujarat 382210.